Shipping

SHIPPING INFORMATION

Please note shipping rates can differ from the below pricing depending on whether your item is in stock in our NZ or UK warehouse. If you are based in NZ or Australia and the item you are after is only stocked in our UK warehouse, you will be charged a higher shipping fee than stated below. If you are based in the UK and the item you are after is only in NZ, you will be charged a higher shipping fee than stated below. If your order is being fulfilled from both warehouses due to stock availability, then you will be charged two shipping fees (one from NZ and one from the UK). The shipping rate you will be charged will show at checkout, combining the two rates. 

 

Processing can take 1 to 2 business days, and then one of our delivery partners will get the item to you. You’ll get a shipment notification email with a tracking number once your parcel leaves us. 

 

New Zealand

FREE Express: Tracked NZ Post Delivery for orders over $80NZD

                           Delivery for Orders Below $80NZD | $5.95

                           Estimated 1 - 3 Working Days 

RURAL FREE Express: Tracked NZ Post Delivery for orders over $80NZD

                           Delivery for Orders Below $80NZD | $10.95

                           Estimated 1 - 3 Working Days

If the item you are purchasing is out of stock in our NZ warehouse and only in stock in our UK website, you will be charged $19.95NZD for shipping for shipment of that item. 

 

Australia

FREE STANDARD: Tracked Delivery for Orders Over $100NZD

                 Delivery for Orders Below $100NZD | $14.95NZD

                 Estimated 3-10 working days

If the item you are purchasing is out of stock in our NZ warehouse and only in stock in our UK website, you will be charged $19.95NZD for shipping for shipment of that item. 

 

United Kingdom

 FREE STANDARD: Tracked Delivery for Orders Over £50GBP

               Delivery for Orders Below £50GBP  | £3.95GBP

               Estimated 1-4 working days

 

Europe

FREE STANDARD: Tracked Delivery for Orders Over £80GBP

               Delivery for Orders Below £80GBP  | £9.95GBP

               Estimated 5-9 working days

 

If the item you are purchasing is out of stock in our UK warehouse and only in stock in our NZ website, you will be charged £9.95GBP for shipping for shipment of that item. 

 

Rest of the World

Standard: FREE Tracked Delivery for Orders Over $150NZD

                 Delivery for Orders Below $150NZD | $19.95NZD

                 Estimated 3-10 working days

 

 

Taxes and duties are not included. You are responsible for any fees on arrival to your country, if any. Please check with your local customs of any importation fees first.

 *Please note: All orders DO NOT require a signature upon delivery. If there are no recipients available at the time of delivery, the Courier Service has the right to leave the package in a safe area on the property.